The conference focuses on four key themes. First, it reflects on ETL’s growth and outlines future strategies across the UK, Ireland, and internationally, offering insights into regional progress and global direction. Second, it explores how to empower people by strengthening workplace culture, improving onboarding processes, prioritising well-being, and planning for effective succession.

The latter part of the day shifts to unifying solutions that enhance operational efficiency and elevate client experience, particularly through centralised services and forward-looking IT strategy. Finally, it looks at future-proofing the business by embracing technology and artificial intelligence, ensuring resilience and competitiveness in a fast-changing professional landscape. Through keynote talks, panel discussions and engaging sessions, the conference underscores collaboration, innovation, and a shared commitment to sustainable growth.